Passenger and Cruise Agency Service

MAC Holdings (Private) Limited redefines cruise line efficiency and passenger experience. We orchestrate seamless port turnarounds with expert quayside management, prioritizing minimal turnaround time and maximum operational productivity. Passenger comfort is paramount, achieved through efficient port clearances, streamlined immigration processes, and expert coordination with all parties involved. Our unique affiliation with an in-house destination management company provides a single point of contact for both port agency and excursion services.

MAC offers a comprehensive suite of services to optimize your cruise operations. This includes 24/7 emergency assistance, medical support, meet and greet services, and financial services like cash to master and currency conversion. Technical expertise is readily available, and we prioritize environmental responsibility through comprehensive waste management and adherence to regulations. We ensure smooth provisioning and fueling, while our affiliated destination management company curates captivating shore excursions for crew and passengers alike.

Partner with MAC for exceptional service, streamlined operations, and unwavering commitment to passenger satisfaction. Let us elevate your cruise line’s efficiency and create unforgettable voyages for your guests.